Not repairing fauly goods and goods damaged by Samsung repairer - 4 months and waiting

I have been dealing with the voice of customer care and the service center and there is just no resolution to the problem. Everyone is dragging their feet. RE: CELLPHONE RECOVERY AND REPAIR- ********** 566

First on 22nd of August I booked my Galaxy Tab S2 in for not charging Then the device was lost Then it was 'repaired'but not repaired at all Then it was collected Returned with a power button replaced. Thanks very much, there was nothing wrong with the power button. Then it was collected again Then it was returned 'fixed' but still exactly the same as before, but with the volume buttons not working. Thanks again. Then it was collected And I wait and wait and wait and nothing is going on. There was some debate between Samsung VOC and the service center about authorization and so on, but that was on Monday and there is still no progress. I have reported this to the national consumer commission as well. Maybe because I was told it was being fixed free of charge for the inconvenience I am being treated as an even less important customer to Samsung SA?

The service is pathetic to say the least, and everyone involved are apathetic and unproductive to say the least. There are promises made at every corner and none are being delivered on.

I have bought an iPhone to avoid dealing with Samsung ever again and will be convincing everyone I know to boycott Samsung products, at home and at work.

Do I need to go and stand in front of the store to make sure everyone hears my story as well?how poor after sales service is?