BW
Brandon W

1 reviews | Active since Oct 2017

28 Oct 2017, 19:14

Not receiving an email from Samsung rewards for burn points

I burned 272 000 points on Samsung reward... It been 3 weeks and I am still waiting for a confirmation email or atleast a call., but nothing... I just wondering is Samsung reward real or they just wasting people's time with this app..

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply30 Oct 2017, 17:09
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA