Not impressed with Samsung Service or Liptronics

Having had a technician out to look at our washing machine purchased November last year (2015), which is now destroying our clothing during a wash, I have had the displeasure of dealing with Liptronics (Nadia) who not only showed no respect but also blatantly denied that their was fault with our appliance even after numerous confirmations by the technician directly to myself.<br> <br> After numerous calls by myself and the store she started ignoring us and even when finally acknowledging there was fault did hot have the decency to call back and inform us but merly changed the report with Samsung (had to call myself to find this out)!<br> <br> It is now 2 weeks after constant communication with Liptronics, Samsung and House and Home and they still cannot produce the illusive credit for us to exchange the machine (definitely not for Samsung again) leaving us piled high with washing and a sour taste in our mouth for what used to be my favorite brand :(