SS
Suhanri S
1 reviews | Active since Mar 2018
19 Oct 2021, 15:28
NOT HAPPY WITH SAMSUNG!!!
NOT HAPPY AT ALL The store in Morning Side advised me that they have the item I am looking for in stock. Actually they had 2 in stock. Then I drove there all the way from Delmas to get the part. When I got there they told me it has been booked out. This is unacceptable … After I have said to them I am on my way to collect!!!
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Samsung South Africa's replyOfficial
19 Oct 2021, 20:05 Good evening Suhanri,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply19 Oct 2021, 20:05
Official
Good evening Suhanri,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS