DF
Devlin F
1 reviews | Active since Sept 2020
07 Sept 2020, 07:31
not happy at all
Not the most reliable store , when it comes to sales and promotional items. waited 5-10 days for my delivery . it has been just a week short of two months still nothing , this after i had a talk with them and they said they will phoneme back within 2 working days, that was 3 weeks ago. still waiting for a call.What gives?
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
07 Sept 2020, 07:35 Good morning Devlin,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply07 Sept 2020, 07:35
Official
Good morning Devlin,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS