BO
Berdine O
1 reviews | Active since Nov 2020
18 Dec 2024, 19:43
Not giving what is advertised!!!
I upgrade at MTN and chose the Samsung A55. It was advertised with a R2000. I registered and followed all the steps. I then received an email the A55 is not eligable for the voucher? But that is how it was advertised by MTN??? When I try to phone Samsung no one answer, and they never reply on an email.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
18 Dec 2024, 19:44Good day Berdine
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply18 Dec 2024, 19:44
Official
Good day Berdine
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM