JG
Jan G

1 reviews | Active since Jan 2016

10 Mar 2017, 12:02

Not getting phone repaired

<p>I have taken my phone 4 times to SSS CELLULAR and they only put it on theaystem once. Now i get blamed for the type of car charger i am using is whymy phone is giving problemsvand ihave to pay for it myself while the phone still have waranty.</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply10 Mar 2017, 16:57
Official

This is to acknowlegde receipt of your complaint.

Kindly note your query has been escalated to our Voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA