LR
Langanani R
1 reviews | Active since Jan 2026
10 Jan 2026, 11:48
Not getting any help
I am disappointed with the service, I bought Samsung A36 around November with a promotion of Galaxy Buds and Galaxy fits, I have been waiting for my gifts since then. I followed the proper channel to claim them, still no luck.
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Replies (1)
Samsung South Africa's replyOfficial
10 Jan 2026, 11:50Good day Langanani
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply10 Jan 2026, 11:50
Official
Good day Langanani
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM