NOT A SATISFACTORY RESPONSE

HI SAMSUNG. <br> <br> REALLY? ONLY A RESPONSE AFTER 5 DAYS? I DON'T CARE IF THE PRODUCT WAS ASSESSED BY WHOM EVER. THEIR FAULT DESCRIPTION IS WRONG! I HAVE ALL THE CLEAR INDICATION AND EVIDENCE THAT THE DEVICE DOES NOT HAVE PHYSICAL DAMAGE. BUT THE DAMAGE AS PER THE PICTURE IS DUE TO THE SCREEN PULLING AWAY FROM THE BODY OF THE DEVICE DUE TO MANUFACTURER'S FAULTY WORK. ANYBODY WHOM ARE WORTH THEIR SALARY WILL TELL YOU THE SAME. <br> <br> I AM NOT GOING TO LEAVE THIS HERE. I AM GETTING AN EXTERNAL REPORT ON THIS DEVICE AND I GOING THE LEGAL ROUTE OF THE CONSUMER PROTECTION ACT AND SOLIDARITY. <br> <br> AND THIS IS NOT A THREAT. IT'S MY WORD! I WILL CONTINUE TO POST THIS BAD COMMENTS AND PICTURES OF THE FAULTY DEVICE ON YOUR FACEBOOK PAGE FOR ALL THE USERS TO SEE WHAT A PATHETIC COMPANY YOU ARE IN TERMS OF CUSTOMER SERVICES, BECAUSE ACCORDING TO YOUR WARRANTY T's & C's ANY MARK ON THE DEVICE VOIDS THE WARRANTY. WHICH I DON'T AGREE WITH. I HAVE ALL THE EVIDENCE SUPPORTING MY CLAIM, AND YOU SIMPLY REFUSE TO ADHERE TO BASIC GOOD BUSINESS PRACTICE. <br> <br> THE MARKS ON MY DEVICE ARE NOT EVEN CLOSE TO WHERE THE ACTUAL PROBLEM HAS OCCURRED... YOU HAVE DECIDED TO MAKE THIS DIFFICULT! NOT ME!