JG
Jason G
1 reviews | Active since Aug 2014
13 Apr 2016, 11:46
No wireless chargers
Just want to say I think its terrible that Samsung offers the \wireless charger\" for the Samsung S7 as a draw in to buy the phone. I have my S7 edge now for way over a month and Vodacom has no stock of the wireless charger. I phone Vodacom \"Mall of the South\" once a week and they have no idea when stock is going to arrive. They won't even allow me to change it for the bluetooth radio now. I took almost 4 weeks to get my V.R headset. Sort your stock issues out Samsung."
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Replies (1)Samsung South Africa's replyOfficial
13 Apr 2016, 16:15Hello jasongroves,
This is to acknowledge receipt of your complaint.
Please note the query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
This is to acknowledge receipt of your complaint.
Please note the query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
Samsung South Africa's reply13 Apr 2016, 16:15
Official
Hello jasongroves,
This is to acknowledge receipt of your complaint.
Please note the query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
This is to acknowledge receipt of your complaint.
Please note the query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
