No watch which was promised with Samsung phone

I got a Galaxy A55 5G last year in October from Vodacom under contract because it came with a watch. Samsung verified my claim 6 November 2024 via email. I have phoned 4 times to find out when I can expect my phone. Twice on 30th December 2024, but no agent answered. I then phoned again on 21st January and again 24th February 2025, both these times they told me they have run out of stock, after verifying my claim again. They are apparently waiting for stock from China. China is only a plane flight away. Over 4 months is ridiculous. Where is my watch? I feel like I have been cheated. I like Samsung phones, my last few phones have been Samsung, but after this poor experience, I wonder.