1 reviews | Active since May 2016
No warranty repair
<p>I received my Samsung S4 mini from Telkom SA in October 2014. Then in May 2016 it just stopped working. When took in to the Samsung Service centre in Roodepoort. They told me it is out of warranty in MArch 2016. Well its not 24 months since I received it on contract. I send them the proof of receipt. And they said its not the valid Proof of purchase. Well I did not purchase the phone. I will not use Samsung again and will not recommend it to anyone. This is very bad service from a company I had high praise for.</p>
Hello Andreas
This is to acknowledge receipt of your complaint. Kindly note the query is currently escalated to our Voice of customer team under the reference number:***.
A senior customer service executive will contact you further to discuss on this matter.
Regards
SamsungTeam
Hello Andreas
This is to acknowledge receipt of your complaint. Kindly note the query is currently escalated to our Voice of customer team under the reference number:***.
A senior customer service executive will contact you further to discuss on this matter.
Regards
SamsungTeam
