Tt
Tidimalo tidimalo.tshabalala
1 reviews | Active since Feb 2023
13 Jan 2026, 12:51
No warranty? No Support
Extremely disappointed with Samsung SA. No local service agent, and when contacting customer care, I was told to take my fridge an hour away to a technician. The agent showed no empathy at all. Very frustrating experience.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
13 Jan 2026, 12:55Good day Tidimalo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply13 Jan 2026, 12:55
Official
Good day Tidimalo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM