1 reviews | Active since Sept 2016
No warranty
<p>I took my S6 to Samsung Sandton for repairs and I was informed a quotation will be sent to me. I received the quotation for R500 and then a second quotation was sent for R1500. I rejected the second quotation and asked them to only fix what the warranty covers which is the screen,but I was told they won't fix it.I just don't understand why can't they just fix what the warranty covers and leave out what's not covered? </p>
Good day Mpho,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC refence number: ********** 449
Kind Regards
Damsung SA
Good day Mpho,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC refence number: ********** 449
Kind Regards
Damsung SA