VE
Vikus E
1 reviews | Active since Oct 2020
13 Oct 2020, 23:41
No Vouchers
I have now app**** about 5x for my Note 20 Ultra voucher and sterilizer.. NO reply at all I have tracking numbers, submit emails.. no one ever comes back to me. PATHETIC service
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Replies (1)
Samsung South Africa's replyOfficial
14 Oct 2020, 10:55 Hi ViKus
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Samsung South Africa's reply14 Oct 2020, 10:55
Official
Hi ViKus
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ