EL
Etienne L

1 reviews | Active since Aug 2018

12 Apr 2022, 09:52

No Tablet yet

Part of my upgrade was a Samsung A7 Tablet. Vodacom promised me that i will received this in the next 2 weeks. To date I have not received a phone call or any response. When speaking to Vodacom , they keep telling me , Its Samsung, and not them. Can someone call me and sort this out

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply12 Apr 2022, 09:53
Official
Good morning  Etienne ,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung
:^NM