J
Johan
1 reviews | Active since Feb 2020
20 Apr 2022, 12:01
No tablet tecieved
Upgraded to S21FE on 20/02/2022.Registered for free tablet that would be dilevered in 5 to 7 working days.Im phoning numbers that i recieved from vodacom.2 weeks no answer.phoned vodacom and they said they emailed samsung.Still no reply.
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Replies (3)
Samsung South Africa's replyOfficial
20 Apr 2022, 12:04Good day Johan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Samsung South Africa's reply20 Apr 2022, 12:04
Official
Good day Johan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Samsung South Africa's replyOfficial
20 Apr 2022, 15:23Your query has been escalated, please wait for feedback. We will inform you once it has been resolved.^NM
Samsung South Africa's reply20 Apr 2022, 15:23
Official
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved.^NM
Samsung South Africa's replyOfficial
22 Apr 2022, 09:50Good day Johan, We have sent feedback via email to the email address you provided on this post. This matter shall be closed now. We appreciate your bringing your concerns to our attention and thank you for your support. Kind Regards,
SamsungZA
:^NM
SamsungZA
:^NM
Samsung South Africa's reply22 Apr 2022, 09:50
Official
Good day Johan, We have sent feedback via email to the email address you provided on this post. This matter shall be closed now. We appreciate your bringing your concerns to our attention and thank you for your support. Kind Regards,
SamsungZA
:^NM
SamsungZA
:^NM