TM
Tumi M

1 reviews | Active since Dec 2016

06 Dec 2016, 12:10

no stock of replacement screen

<p>i book my samsung s7EDGE for screen repair through ADH premium on the 21st Nov 2016 and almost 3weeks later there is still no stock for my replacement screen and no 1 in repair centre knows when stock is going to be available,no 1 has the curtesy to call and update me whats happening and on top of it all i was not given a loan phone </p> <p>THIS IS THE WORSEST SERVICE EVER</p> <p>Waiting almost 3 weeks still no stock</p> <p>my job card no is 31772 and the part no is GH97_18533E</p> <p>i will never ever buy a samsung device in my life</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Dec 2016, 12:38
Official

Good day Tumi,

We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind regards

Samsung SA