JB
JC B

1 reviews | Active since Oct 2011

22 Dec 2015, 16:08

No Stock, No Support, in whole of SOUTH AFRICA

After numerous store visits and phone calls to ALL the phone numbers available for SAMSUNG in SOUT AFRICA - I am unable to get through to a single store. NO ANSWER or NUMBER DOES NOT EXIST. The ENTIRE South Africa.<br> <br> I phoned and visited all the CellC, MTN, Vodashop, etc. stores in a 40km radius (a lot in Pretoria / Centurion), even VODAWORLD - Not a single store has stock or can help me and sends me from pillar to post.<br> <br> The phone in question is a brand-new SAMSUNG Galaxy J1 (dual sim).<br> <br> There is a photo on the SAMSUNG website indicating that such a cover exists.<br> [URL Removed]<br> <br> I found a couple of unicorns along the way

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply23 Dec 2015, 07:57
Official
Hello jcbooysen,

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Complaints division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard.


Kind Regards

Samsung SA