No spares for Samsung products.

I bought a Samsung 32 lMicrowave from Makro Centurion in July 2019. Still under warranty I returned it to Makro on on 3/2/19 . After numerous calls and visits to Makro Centurion, and calls to Samsung as I could not get answers from Makro ,I was told by Samsung on 25 /2 that they are waiting for spare parts from Korea.Nobody can tell me when the spares will arrive or when I can expect the appliance to be repaired. How can Samsung sell a product with a warranty but can not back up their product with available spares and expect a customer to make do without the items for months?