NO SERVICE SAMSUNG IS USELESS!!!

my R15 000 Samsung tv , that i purchased from DEON WIRED SOMERSET WEST MALL started making green lines on the screen. <br> I called deon wired to report the issue, and was instructed to call Samsung directly, which I did 08th October. <br> I was later contacted by Samsung, given a reference number ***, and was told to go back to the store for a CREDIT AND RETURN MY BROKEN TV and choose a new tv. WHAT A JOKE ... Far from the truth...what a horrible experience as a cumsumer. <br> deon wired did nothing to assist me when I visited the store. <br> deon wired said the reference I was huven was nothing and that they would need to book in the broken samsung tv and send it away, and only after they hear from samsung can I possibly qualify for a credit. <br> I explained my position and that I cannot drive up and down. <br> I ended up buying a new tv, R23 000 later on 30th November, as that was my only option <br> the service is NON EXISTANT, my tv is at some repair centre, and im FURIOUS<br> I WAS TOLD I WOULD GET A CREDIT. <br> I HAVE RECEIVED NOTHING BUT THE WORST SERVICE!!!!! <br> Im disgusted in how this matter is being/NOT BEING DEALT WITH <br> Me, the customer is out of pocket, R23 000