BR
Brendan R
1 reviews | Active since May 2020
04 Dec 2020, 19:27
No Service!!! SAMSUNG IS MUCK!!
Samsung is MUCK!! I have been waiting 3 weeks to have my damaged TV assessed and replaced without success. Initially an *********** Samsung agent said the matter will be resolved in 24- 48 hours. I have been waiting 3 weeks. I will be taking further steps to have this sorted out!!
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Samsung South Africa's replyOfficial
04 Dec 2020, 22:37Good evening Brendan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
Samsung South Africa's reply04 Dec 2020, 22:37
Official
Good evening Brendan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS