BZ
Boi Z
1 reviews | Active since Jul 2017
03 Mar 2022, 11:21
No Service Samsung
I wrote a review on Samsung weeks ago, to which they rep**** that they will get back to me. I am still waiting for feedback from Samsung after sending multiple followup requests
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
03 Mar 2022, 11:22Good day Boi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply03 Mar 2022, 11:22
Official
Good day Boi,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's replyOfficial
03 Mar 2022, 11:52Thank you for posting your comment.
We apologize for any inconvenience that this may have caused you.
We request you to share with us the description of your query to tellus @ samsung . com, so that we can assist you further.
Regards,
Samsung
:^NM
Samsung South Africa's reply03 Mar 2022, 11:52
Official
Thank you for posting your comment.
We apologize for any inconvenience that this may have caused you.
We request you to share with us the description of your query to tellus @ samsung . com, so that we can assist you further.
Regards,
Samsung
:^NM
BZ
Boi Z's updateReviewer Update
03 Mar 2022, 11:58I have already sent multiple emails to tell us with no resolution. I would not be writing another review if I had received assistance
BZ
Boi Z's update03 Mar 2022, 11:58
Reviewer Update
I have already sent multiple emails to tell us with no resolution. I would not be writing another review if I had received assistance