CM
CYNTHIA M
1 reviews | Active since May 2011
29 Sept 2015, 20:14
NO SERVICE?? NO NAME TAGS?
On 09/25/2015 we called at Samsung to assist my daughter with her international Samsung S4 phone, the technicians first question to the receptionist trying to assist me was '\why is she bringing the phone here if it is an international phone?"In anybody's mind"
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Samsung South Africa's replyOfficial
30 Sept 2015, 09:09Hello errelle,
Thank you for your post.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and we thank you for pointing these out to us.
We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
Thank you for your post.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and we thank you for pointing these out to us.
We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
Samsung South Africa's reply30 Sept 2015, 09:09
Official
Hello errelle,
Thank you for your post.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and we thank you for pointing these out to us.
We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA
Thank you for your post.
We really value honest feedback from our customers as this provides us with valuable information on our customer's experience. We are always looking for way to improve and we thank you for pointing these out to us.
We will ensure that the feedback reaches the correct departmental managers in order for the matters to be addressed.
Kind regards
Samsung SA