AO
Arlene O
1 reviews | Active since Feb 2021
09 Mar 2021, 08:00
No service from Samsung. Very disappointed client.
This is the most frustrating company to deal with. It has taken me 10 days to try and get my fridge fixed. They never get back you. You , the client has to keep chasing them up. No one to complain to as all call centres. Very pleasant on phone but no follow through. Get a different brand .
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Samsung South Africa's replyOfficial
09 Mar 2021, 08:02Good Day Arlene,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply09 Mar 2021, 08:02
Official
Good Day Arlene,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM