CM
Conroy M
1 reviews | Active since Sept 2011
06 Apr 2016, 16:34
No Service Backup? Must be my mistake
Good Day Samsung.<br> I Google Internet Support, and get an \email address\" but it seems to be not valid.<br> I don't want to see this as a complaint, I just need some help.<br> I'm sure my new Galaxy Tab E is going to be GREAT, that I can see. Only problem is I can't connect to my home WiFi.I get Authentication Error Occured repeatedly.<br> I have WiFi. My Cell phone uses it every day. I set it up.<br> So I'm sure I'm just not fami**** with some or other requirement with this new device.<br> So I'd apreciate feedback. I live in Randburg. Perhaps there is a help location I can go to.<br> Looking forward to your response."
Helpful (0)
Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
06 Apr 2016, 16:49Hello Conroym,
This is to acknowledge receipt of your complaint
Please note the query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
This is to acknowledge receipt of your complaint
Please note the query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
Samsung South Africa's reply06 Apr 2016, 16:49
Official
Hello Conroym,
This is to acknowledge receipt of your complaint
Please note the query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
This is to acknowledge receipt of your complaint
Please note the query is currently escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
