CM
Conroy M

1 reviews | Active since Sept 2011

06 Apr 2016, 16:34

No Service Backup? Must be my mistake

Good Day Samsung.<br> I Google Internet Support, and get an \email address\" but it seems to be not valid.<br> I don't want to see this as a complaint, I just need some help.<br> I'm sure my new Galaxy Tab E is going to be GREAT, that I can see. Only problem is I can't connect to my home WiFi.I get Authentication Error Occured repeatedly.<br> I have WiFi. My Cell phone uses it every day. I set it up.<br> So I'm sure I'm just not fami**** with some or other requirement with this new device.<br> So I'd apreciate feedback. I live in Randburg. Perhaps there is a help location I can go to.<br> Looking forward to your response."

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Replies (1)
Samsung South Africa
Samsung South Africa's reply06 Apr 2016, 16:49
Official
Hello Conroym,

This is to acknowledge receipt of your complaint

Please note the query is currently escalated to our Voice of customer team under reference number:***.


A senior customer service executive will contact you with further advise on the matter.


Regards,
Samsung Team