1 reviews | Active since May 2018
No service after warrenty expires.
If you live in Durbanville, throw your Samsung items out when the warranty has expired and buy a new product from a different brand that supports their goods after the warranty has expired.
If you have a Samsung product out of warranty in Durbanville you have to deal with either Liptronics or Ocra Electrical as they are Samsung's approved service providers in this area.
Rather give your gardener a hammer to hit the equipment and see if it works. He will most likely be more effective than these two companies and he will not be rude and abusive as the staff of these two companies is.
And don't waste your time to complain to Samsung they don't view it as their concern that they have appointed two companies that are no good.
Bottom line, do not buy Samsung their products might be good but their service is non-existing and I know that me complaining is not going to change anything as there are enough suckers like me but at least I got it off my chest.
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^MS
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^MS
