RM
Rob M
1 reviews | Active since Sept 2020
17 Apr 2025, 10:53
No service
Bought TV through Vodacom on contact, took 4 weeks to deliver by Samsung, try to setup screen damaged. No feedback or help from Samsung, between them and Vodacom they blaming each other. Paying contact for 2 years for out of box failure. Will not support these brands again . Won't upgrade or purchase ever again . Please be aware.
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Samsung South Africa's replyOfficial
17 Apr 2025, 10:55Good day Rob
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply17 Apr 2025, 10:55
Official
Good day Rob
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM