HG
Hermann G
1 reviews | Active since Jun 2014
04 Jan 2016, 10:24
No service!!
Took my tabley to them last week. Was told dye to holidays I have to comeback today, 4 January. Get to the shop only to be told sorry we dont accept items for repair today.. I drove 40 km to get there. What a waste of time, money and patience for bad service or no servvuce
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Samsung South Africa's replyOfficial
04 Jan 2016, 10:35Hello Hermann.Greyling,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply04 Jan 2016, 10:35
Official
Hello Hermann.Greyling,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team