GS
Godfrey S
1 reviews | Active since Mar 2015
20 Mar 2015, 15:46
No Samsung Gear 1 Chargers iin shops
I lost my Samsung Gear 1 Charger 3 months after buying the watch. Since last year no shop including the head office has a clue on where and when I can get the charger. All they know is it costs R299 if at all its available. All the shops from Vodacomworld, Woodmead and Head Office dont have the care to help at all. This is product dumping at its best. Promises to call me back have never been fulfilled by Woodmead branch. I am not happy and will continue to make the noise for everyone to know about this bad service.
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Replies (1)Samsung South Africa's replyOfficial
20 Mar 2015, 16:26Hello Sagotora,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply20 Mar 2015, 16:26
Official
Hello Sagotora,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
