PP
Philip P
1 reviews | Active since Nov 2014
23 Jan 2025, 11:56
No Responses to queries'
I have tried all methods of contacting Samsung and get no response. Facebook, Email, complaints contact etc. No one can tell me why the Samsung wallet app says it is not compatible with my Samsung A31 cellphone when I try to download it. I am using Google Wallet at the moment but want to change to Samsung. This lack of response is very respectful.
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Replies (2)
Samsung South Africa's replyOfficial
23 Jan 2025, 11:57Good day Philip
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply23 Jan 2025, 11:57
Official
Good day Philip
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
PP
Philip P's updateReviewer Update
23 Jan 2025, 12:18Sorry but i'm not holding my breath for a clear answer!
PP
Philip P's update23 Jan 2025, 12:18
Reviewer Update
Sorry but i'm not holding my breath for a clear answer!