SG
Stephan G
1 reviews | Active since Apr 2012
15 Feb 2016, 19:28
NO RESPONSE TO BUY AND GET
During December 2015 by mother in law purchased a Samsung Fridge/Freezer. The final decision to buy the Samsung was made due to the Buy & Get promotion. This has become a frustration as we have been trying to book accommodation at Protea Hotel Sea Point since 12 Jan 2016 without success. All our e-mails and calls remain unanswered. PLEASE CONTACT HER TO FULFILL YOUR CONTRACTUAL OBLIGATION!!!
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Samsung South Africa's replyOfficial
16 Feb 2016, 11:00Hello spgroen,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. Your ref is ***
We have escalated the matter and feedback will be provided to you soon.
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. Your ref is ***
We have escalated the matter and feedback will be provided to you soon.
Samsung South Africa's reply16 Feb 2016, 11:00
Official
Hello spgroen,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. Your ref is ***
We have escalated the matter and feedback will be provided to you soon.
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail. Your ref is ***
We have escalated the matter and feedback will be provided to you soon.