RB
Robert B
1 reviews | Active since Aug 2015
08 Dec 2015, 09:38
No response to a complaint
No response to a complaint ill be taking this further know will all the post of Samsung on taking it to social media let the people see how sh** Samsung is. Like i said i will never buy a Samsung product again.
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Replies (1)
Samsung South Africa's replyOfficial
08 Dec 2015, 10:46Hello Rob1993,
Our sincere apologies, we are saddened by your experience.
We have been informed you are currently liaising with our Voice of customer team under reference number: ***.
A senior customer service executive will remain in contact with you to ensure quick resolution to the matter.
Regards
Samsung Team
Our sincere apologies, we are saddened by your experience.
We have been informed you are currently liaising with our Voice of customer team under reference number: ***.
A senior customer service executive will remain in contact with you to ensure quick resolution to the matter.
Regards
Samsung Team
Samsung South Africa's reply08 Dec 2015, 10:46
Official
Hello Rob1993,
Our sincere apologies, we are saddened by your experience.
We have been informed you are currently liaising with our Voice of customer team under reference number: ***.
A senior customer service executive will remain in contact with you to ensure quick resolution to the matter.
Regards
Samsung Team
Our sincere apologies, we are saddened by your experience.
We have been informed you are currently liaising with our Voice of customer team under reference number: ***.
A senior customer service executive will remain in contact with you to ensure quick resolution to the matter.
Regards
Samsung Team