KW
Kayla W
1 reviews | Active since Apr 2022
14 Apr 2022, 11:55
NO RESPONSE FROM SAMSUNG
I have been following up with Samsung on telephone and then been given a email address to where I can send my queries, I have received no response from March. I am very disappointed in the service that I received from Samsung as I have been a Samsung customer for years.
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Replies (2)
Samsung South Africa's replyOfficial
14 Apr 2022, 11:56Good day Kayla ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply14 Apr 2022, 11:56
Official
Good day Kayla ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
KW
Kayla W's updateReviewer Update
14 Apr 2022, 12:18This is the email that I have been sending all my queries to but have gotten no response. What is the point of sending another query when I get no response from that email address.
KW
Kayla W's update14 Apr 2022, 12:18
Reviewer Update
This is the email that I have been sending all my queries to but have gotten no response. What is the point of sending another query when I get no response from that email address.