No response from customer service after 9 attempts

I have now sent the same e-mail 7 times, since the 10th September, to the customer service e-mail address, as well as to several others that I had for Samsung. I have also posted 2 reports on Hello Peter and still no response from Samsung's customer service. Not even an acknowledgement of receipt of the e-mail.<br> <br> I would phone in but seem to be passed on to a different person each time I deal with Samsung and I really don't feel like starting over and explaining everything to someone new again.<br> <br> Please let me know who I can contact about this urgently.