JG
Joy G

1 reviews | Active since Jul 2020

15 Aug 2022, 14:07

No response

Samsung call centre -once again our samsung washing machine requires a repair. No sense of urgency -called last week-no response from technicians or call centre

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply15 Aug 2022, 14:08
Official
Good day  Joy ,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung 
:^NM