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On Saturday the 31st of October I handed my Samsung Galaxy S3 mini in too the Samsung Smart Care Centre in Constantia Park, Johannesburg. The phone which I have had for less than a year started to heat up and rapidly drain the battery earlier in the week. After one such rapid battery drain the phone would not boot up after charging and I decided to take it in to Samsung Smart Care Centre. When I booked the phone in I was told that it is still under warranty and they will let me know when repairs are done and when I can collect the phone. Two days later I received a quotation for the replacement of the main board for my account due to \liquid damage"to the device. My phone was never ever in contact with any form of liquid and even if it was it is covered with a screen protector and plastic pouch at all times.<br> <br> After two weeks of emails (to which they do not reply and phone calls they do not answer"