no reply or service

I have complained about Samsung and the competition they are running hoping that they would sort this out asap , needless to say after more emails still no luck !!!! can someone just get back to us and sort this out asap<br> <br> see my emails below: this has been going since last year.<br> We are still waiting on a reply with confirmation!!!<br> <br> From: Therosha Phillips Sent: Friday, 15 January, 2016 12:19 PM<br> To: 'Thembelihle Ngwenya'<br> Subject: RE: Samsung Buy and Get<br> Importance: High<br> <br> <br> Hi Thembelihle <br> <br> Can we book below , there is availability at the hotel:<br> <br> Protea Hotel Saldannah <br> Check in : 19 March<br> Check out: 21 March <br> 2 rooms <br> Use both vouchers for this booking<br> <br> <br> From: Therosha Phillipss <br> Sent: Friday, 15 January, 2016 8:46 AM<br> To: Thembelihle Ngwenya<br> Subject: RE: Samsung Buy and Get<br> <br> Hi, <br> <br> Still no reply - the longer we wait we definitely not going to be accommodated on the dates we have chosen.<br> <br> Can you please advise on this ASAP!<br> <br> Therosha<br> <br>