ST
Stephen T
1 reviews | Active since Mar 2009
05 Apr 2016, 15:01
No reply on call centre line
So I'm trying for a week to call the Samsung care centre canal walk all I get is a voice with times they operate and a thank you and then it cuts me off ... I want my virtual gear headset promised to me via Telekom via Samsung rewards app but it does not work at all please get a Samsung representative to call me to arrange for the delivery of my headset asap
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Samsung South Africa's replyOfficial
05 Apr 2016, 16:15Hello spotpro,
This is to acknowledge receipt of your email.
The query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
This is to acknowledge receipt of your email.
The query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
Samsung South Africa's reply05 Apr 2016, 16:15
Official
Hello spotpro,
This is to acknowledge receipt of your email.
The query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
This is to acknowledge receipt of your email.
The query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team