MG
Moegamat G
1 reviews | Active since Mar 2009
14 Sept 2015, 10:38
NO REPAIRS
Good day. <br> <br> RE: Call Ref number ***<br> <br> On 05/04/2015 i bought a Washing Machine From Game. I Paid An Extra R 699 for GAMESURE which is an additional 1 year Warranty on the Machine. on the 20/08/15 t I called Samsung asking them what the process is for my repair. i told them them the Machine STOPPED SPINNING Which is a Normal FUNCTION of the Machine. the DRUM hits against the outer 'WALL\ and stops Spinning. <br> last Friday i called them back with all details
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Samsung South Africa's replyOfficial
15 Sept 2015, 07:59Hello aadiel,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
Samsung South Africa's reply15 Sept 2015, 07:59
Official
Hello aadiel,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
Kind regards
Samsung SA