HW
Henri W
1 reviews | Active since Jul 2010
11 Mar 2016, 10:35
No real response from buyandget
I bought a Samsung product in December 2015 and was told about the promotion.<br> I'm registered and got my ref number.<br> On every communication to Samsung and Buy and Get it only received the same feedback : \Sorry for the inconvenience \"<br> 2 weeks ago I got a phone call and they told me they will send me my voucher, and to date NOTHING!!"
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Replies (1)
Samsung South Africa's replyOfficial
11 Mar 2016, 12:49Hello SAWally,
Good day Henri
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Henri
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply11 Mar 2016, 12:49
Official
Hello SAWally,
Good day Henri
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day Henri
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA