AV
Angelique V
1 reviews | Active since Jan 2014
27 Jan 2024, 16:21
No Plug
Why do you not let customers know that some phones come without a charger?. That is ****ty sales etiquette. How am I supposed to charge my phone now????.
All appliances sold by you guys have plugs and chargers. Why not these???. WORST CUSTOMER SERVICE EVER!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
29 Jan 2024, 08:06Good day Angelique
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply29 Jan 2024, 08:06
Official
Good day Angelique
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's replyOfficial
29 Jan 2024, 13:59Dear Angelique,
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
^NM
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply29 Jan 2024, 13:59
Official
Dear Angelique,
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
^NM
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
^NM