1 reviews | Active since Nov 2016
No phone for a month
<p>I took my Samsung S6 for repairs at Samsung Sandton City of the 09 May 2017, with no communication from them - its a month later and I am still running after them for feedback and updates.</p> <p>They never answer their phone, they take forever to respond to emails.</p> <p> </p>
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This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA