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justin N
1 reviews | Active since Sept 2010
17 Dec 2015, 20:58
NO Parts in the Country for Samsung TV's 6 Weeks l
I logged a complaint about a non working UHD 50\ Samsung LESS than a year old
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Samsung South Africa's replyOfficial
18 Dec 2015, 09:20Hello justin nel,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the query.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the query.
Regards
Samsung Team
Samsung South Africa's reply18 Dec 2015, 09:20
Official
Hello justin nel,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the query.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the query.
Regards
Samsung Team