KB
Kristo B
1 reviews | Active since Apr 2013
05 Mar 2015, 21:04
no one follows up
It is now the 5th of March 2015 and still no one has helped me and I have no answer to my complaint. Your service is poor and has only gotten worse. There is no one that cares in your organisation for your customers and you hide behind your call centre. Can someone just please contact me with thresolution to my complaint as I was promised I would have feedback regarding my complaint by 2 March 2015, however I yet have to get someone to contact me. Your service and call centre sucks!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
06 Mar 2015, 08:04Hello KriBos,
We have noted your concern, thank you for bringing this matter to our attention.
We've tried to contact you telephonically however you were not available to take our call. We've sent an email so you may confirm a more convenient time for us to address your query.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We've tried to contact you telephonically however you were not available to take our call. We've sent an email so you may confirm a more convenient time for us to address your query.
Kind Regards
Samsung SA
Samsung South Africa's reply06 Mar 2015, 08:04
Official
Hello KriBos,
We have noted your concern, thank you for bringing this matter to our attention.
We've tried to contact you telephonically however you were not available to take our call. We've sent an email so you may confirm a more convenient time for us to address your query.
Kind Regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We've tried to contact you telephonically however you were not available to take our call. We've sent an email so you may confirm a more convenient time for us to address your query.
Kind Regards
Samsung SA