CJ
Corne J
1 reviews | Active since Jul 2011
02 Feb 2016, 22:05
No Netflix
Bought a new UHD TV and no netflix app??? I posted a question on your website and you said call tech support - that was useless. Spoke to your reps at Makro Centurion and they said Samsung doesnt support Netflix only Showmax? How Smart is your TV then if you limit my options? They were going to ask a manager Mohammed to call me, but clearly he is not interested. 2 Galaxy Phones, TV, sound system, aircons, fridges, microwaves, tablet...all Samsung. If this is how a premium brand treats its customers - what justifies your premium????
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Samsung South Africa's replyOfficial
03 Feb 2016, 08:11Hello zz55,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***.
Regards
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***.
Regards
Samsung South Africa's reply03 Feb 2016, 08:11
Official
Hello zz55,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***.
Regards
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Your Reference number ***.
Regards