GB
Gareth B
1 reviews | Active since Dec 2020
14 Dec 2020, 18:56
No more Samsung
I have waited a year for my buds God alone knows why it had to be sent and didn't come with the device itself , I was the first person to receive the S20 in SA as I got it 3 days before it hit stores I paid R27 000 cash for it bought via Canal walk vodacom I am still waiting for them this after even complaining on hello Peter and Samsung SA responding, yet still nothing about my earphones???????? I have been sporting note series for years now first S series I've bought and Samsung SA cant be bothered to give me my earphones, I will certainly be changing to iPhone or something else. In fact I'll be taking this to court as the phone itself was falsely advertised and wasn't the full package S20 ultra
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Replies (2)Samsung South Africa's replyOfficial
14 Dec 2020, 18:58 Good evening Gareth, Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
Samsung South Africa's reply14 Dec 2020, 18:58
Official
Good evening Gareth, Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
Samsung South Africa's replyOfficial
16 Dec 2020, 10:56Your query has been escalated, please wait for feedback. We will inform you once it has been resolved. ^NM
Samsung South Africa's reply16 Dec 2020, 10:56
Official
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved. ^NM
