kP
kylie P
1 reviews | Active since Jan 2016
03 Jan 2016, 17:24
no more!!!!
Bought a samsung j1 ace and found the fault in a weeks tym da speaker was a problem no sound coming thru wen ringing n wen playin a video Took it back to the place where i bought it deytellin me dey cnt refund me or make a exchange for da same phne dey told me da 7 days has passed by n i cnt it has to go in for repairs i mean dat does nt sound normal gt it as a gift da 25th bought it on da 21st dec its da tenth day n dey say i cnt samsung is da worse cos i dnt blame da store i blame samsung for sellin poor quality of goods
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Replies (1)Samsung South Africa's replyOfficial
04 Jan 2016, 09:46Hello upside dwn,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply04 Jan 2016, 09:46
Official
Hello upside dwn,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
