No HELP with reactivation

For months ive been trying to regain access to my smartlife account again after a dispute that occured at my previous employment whereby my access was revoked due to the fact that i have logged my own customers sales that my peers billed out as their own because i was either unavailable or my day off. i then reported all my sales that were logged by other user but nothing was done which resulted in my resignation.<br> <br> <br> now ive been trying to regain access to my account again yet my stores rep \Riaaz"hasnt assisted me after i mailed the required documents and mentioned it numerous times. i called in as well and all they said was they cant do anything my rep must has to send a confirmation mail first. SO WHAT AM I TO DO NOW!!! IM JUST FURIOUS THAT AFTER MANY OCCASION HAVING TO WAIT ON HOLD WITH CALL CENTRE WHILE I HAVE WORK TO DO"