zN
zukisani N
1 reviews | Active since Oct 2009
10 Feb 2016, 10:15
No help
Hi, I am really disappointed with the services received from Samsung Care centre, 14th avenue in Constantia, Roodeport. I booked my phone in after cracking the screen and it has been with them for 3 weeks and never received any updates during period unless I called. Now you are very lucky if they do answer their phones,<br> <br> To cut the long story short, I am still with out my device to date.
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Samsung South Africa's replyOfficial
10 Feb 2016, 11:54Hello runa,
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number ***
Regards
Samsung Team
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number ***
Regards
Samsung Team
Samsung South Africa's reply10 Feb 2016, 11:54
Official
Hello runa,
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number ***
Regards
Samsung Team
Dear Valued Customer
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customer division who will be in contact with you in this regard.
We sincerely apologise for the lack of service you have received.
your reference number ***
Regards
Samsung Team